ARRI has announced a new online course by ARRI Academy. The course is called “ARRI Advanced Service Training for ALEXA 35″. The online course certifies you to dissemble and fix problems that may occur in the ARRI ALEXA 35. The price of the course is 892.5 euros.

ARRI Advanced Service Training for ALEXA 35

ARRI has released a new online course that educates camera technicians, operators, and distributors, about the ARRI ALEXA 35. The course will show you how to disassemble the ARRI 35 with the proper tools and techniques. As stated by ARRI: “ARRI Camera Service provides hands-on and online service training courses for professional camera technicians, owner-operators, and distributors – with or without technical experience. After completing the course you will be able to keep your camera in the best possible shooting condition and heal the wounds of a hard life on set. A skilled and experienced ARRI service technician will explain the technology behind and inside the ALEXA 35, imparting the skills required to diagnose problems quickly and solve them effectively. Rental facilities will find that service technicians who have completed the training work faster and more efficiently, saving time and money by minimizing the occurrence of problems that necessitate shipping a camera back to the factory”. Watch the ARRI Advanced Service Training for ALEXA 35 teaser below:

Disassembling and reassembling the ARRI 35

ARRI promises that “Participants will get step-by-step instruction on how to disassemble and reassemble the camera and viewfinder, learning every action they might be confronted with on set or in the workshop. Learning how to maintain ARRI camera systems properly and regularly will also help owner-operators get the most out of their product that is built for an extremely long working life, making ownership more rewarding. Participants are given the knowledge and experience to use special tools, test equipment, and spare part sets designed for use by advanced camera technicians”.

FAQ

Here are some frequently asked questions about the ARRI Advanced Service Training for ALEXA 35 online course:

Who should attend?

• Professional camera technicians
• Owner-operators
• Distributors

What you will learn?

• Exchange of all wear-and-tear parts
• Exchange of electronic boards
• Viewfinder training
• Access to specialist tools
• Access to spare parts

What else is included in the ticket price?

Your ticket includes personal access to the online learning platform, participant documents for download, and authorization to order spare parts and tools via your local distributor. You will have permanent access to your personal online service training library, with prerecorded videos, up-to-date service manuals, and software download links. The price of the course is 892.5 euros.

Initial thoughts

As far as we know, ARRI is the first camera company that offers a course for disassembling a cinema camera – no technical experience is needed. Basically, ARRI claims that the course will let you know your ARRI 35, so you can resolve specific issues without sending over the camera to the factory. Furthermore, it will allow you to better maintenance of the camera, without visiting any technicians  BTW, there is no word regarding the warranty. We suppose that the course ‘certifies’ you to take apart the ALEXA 35 without any conflict with the warranty’s terms and conditions. However, it was not mentioned and we are not sure about that. Moreover, the course is pretty expensive as 892.5 euros is a lot of money for an online course. Anyway, this is an interesting approach by ARRI. It will be nice to see other camera manufacturers offer this kind of initiative.

Update (25/10/23):

Regarding the warranty, here’s ARRI’s response: “All technicians who passed the Advanced Level Service Training are eligible to open the product they have been trained on and exchange parts available for Advanced Service. By doing so, the warranty of the camera will not be void. If you suspect a part is broken and shall be replaced under warranty, we would kindly ask you to send the product in for warranty repair at one of our ARRI service centers. To do so, please contact our ARRI Service at www.arri.de/service and follow their instructions”.